Privacy Policy
EYRAE (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.
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## 1. INFORMATION WE COLLECT
### a. Personal Information
We may collect the following information when you use our website or place an order:
* Full name
* Email address
* Billing and shipping address
* Phone number
* Payment information (processed securely by third-party providers)
### b. Automatically Collected Information
* IP address
* Browser type and device information
* Pages visited and browsing behavior
* Cookies and tracking technologies
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## 2. HOW WE USE YOUR INFORMATION
We use your information to:
* Process and fulfill your orders
* Communicate with you about your purchases
* Provide customer support
* Improve our website and services
* Send marketing emails (only if you opt in)
* Prevent fraud and ensure website security
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## 3. SHARING YOUR INFORMATION
We do not sell your personal data. However, we may share your information with:
* Payment processors (to complete transactions)
* Shipping providers (to deliver your orders)
* Service providers (e.g., website hosting, analytics tools)
* Legal authorities if required by law
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## 4. COOKIES & TRACKING
We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.
You can control or disable cookies through your browser settings.
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## 5. DATA RETENTION
We retain your personal data only as long as necessary to:
* Fulfill orders
* Comply with legal obligations
* Resolve disputes
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## 6. YOUR RIGHTS
Depending on your location, you may have the right to:
* Access your personal data
* Request correction or deletion
* Withdraw consent for marketing
* Request data portability
To exercise these rights, contact us at the email below.
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## 7. DATA SECURITY
We implement appropriate security measures to protect your personal information. However, no method of online transmission is 100% secure.
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## 8. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
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## 9. CHILDREN’S PRIVACY
Our website is not intended for children under 13, and we do not knowingly collect personal data from them.
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## 10. INTERNATIONAL USERS
If you are accessing our website from outside UK, your data may be transferred and processed in countries with different data protection laws.
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## 11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
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## 12. CONTACT US
If you have any questions about this Privacy Policy or your data, please contact us:
Email: eyraeserum@gmail.com
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